Reviews
Reviews
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Understanding and caring team.
The staff are always very welcoming
The person doing the health check was kind and professional
Good care
The lady doing my physical health check was lovely, haven’t had one before so was a bit nervous. She was amazing explaining everything without even having having to ask. She has a happy, friendly personality perfect at putting you at ease.
The purpose of the appointment was confused because of a previous appointment in early 2021. The nurse thought it was an annual review, not an initial assessment. This caused me a lot of worry and I reacted by getting overly emotional. However the nurse dealt with me superbly and calmed me down. I am now worried that my consequent high blood pressure, as recorded during the assessment, is not representative of my health.
The lady I saw today was extremely kind, caring and friendly. My expectations are always high for st Mary’s as I’m so used to great care from nice and compassionate people. Today was no exception.
Kind felt safe and always treated with courteous.
I always feel respected, listened to, vallied and confident enough to express opinion without judgement in a safe environment.